Söz Senin is an AI supported mobile digital tool for citizen participation, which will be embedded in the Municipality of Istanbul’s comprehensive all-in-one Istanbul Senin (Istanbul is Yours) super app. The initiative will bring Istanbul’s citizens into the policy and decision making process, and enable open, transparent and democratic governance via personalised and user-friendly surveys on a wide range of topics.

Söz Senin will enable the city to reach its 16 million citizens and gather valuable insights based on the principle of collective intelligence and efficiently analysing big data.

The second phase of development of Söz Senin will feature an emotional and rational reward framework. By replying to surveys, citizens will get rewards that they can use for other municipal services, such as transport credits or social aid.

Project initiator: Burcu Özdemir, Smart City Director, Istanbul